As we all share this common experience dealing with coronavirus and how the markets are impacted by it; it would be very easy to fall into the trap of negativity. With so many people’s lives being changed, with so much uncertainty, it is easy to see how this can happen. My message this week is to think and act in a positive way with your clients and referral partners and watch the stream of positive results that follow!
All across the country I have originators who have actively been working the phones and talking to their clients and referral partners. Each call is meant just to check in on them and ask how they are doing. Some have met with some negative responses and grim outlooks. In each case, the plan is to accept the issue and try to present a positive solution. It is amazing how even the toughest calls have been converted into a positive result! These positive results make the client happy and the mortgage professional happy; they also have resulted in opportunities for new business or new referral partners!
From the street, a real life view:
There are more stories to share, but the message remains the same; if you reach out with a positive message, you will likely find a positive result! So keep connecting and keep sharing positive strategies to help your people move forward!
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