I want to start out this week’s post by thanking all of you for the kind words and comments about the last couple of posts. It has been real fun for me to have the interaction with you and get to share some time with a few of you who are not clients, but followers of the posts. It’s...

In the March 28^thpost I set the stage for the things I see that help originators optimize performance and enhance the customer experience. This week we will touch on the key points of items 1 through 3 on that list. Keep in mind, that all of these are gone into in great detail on the website: ...

This time of year we all see the reports of all the organizations and magazines that “rank” originators based on dollar closed performance or units closed. While this may bring some interest in the mortgage community, it often is nothing more than a list of names and numbers that lack...

When you are involved with as many loan originators as I am, you hear all kinds of stories and concepts about how to generate loan opportunities. I think over the last few years, so many people have focused on lead generation that they haven’t spent too much time looking at conversion rates...

It’s the middle of March and now is the time to do our first quarter review. Now is the time to pull out the business plan and compare projections with the results. It’s always important to calculate our results as percentage of business as compared to same percentages quarter to...

When you coach a wide variety of people you can hear a great deal of perspectives. People believe what they believe because that is what they know, not always what is true. The world is full of people who have always believed what they believe and have never had cause or reason to challenge those...

So many stories, so much data, so much information; how do you dig through it all and know how it impacts you and your market? Well, some things are national in scope, like interest rates, some loan guidelines, some products and programs, and a large number of regulations. The key part remains,...

Anyone remember loan origination before the internet?

Anyone remember originators that would work the entire file from contact to closing?

 Anyone remember originators that would turn over nice clean, complete files into processing?

Anyone remember originators that closed eight, ten, twelve,...

Today is special day for many people, some more than others. For me, it is also my wedding anniversary. 13 years ago, today my wife MJ and I were married at the Aladdin Hotel in Las Vegas at the same chapel that Elvis and Pricilla were married in. It was the last time anyone got married on...

Time to really pay attention to a possible trend that could make for a big opportunity for you in the months to come; and that opportunity is REFINANCES!

Yes, I said refinances! If you follow the rate market, you will notice that interest rates are approaching significant levels compared to last...